We want the space between placing your order and opening your package to feel simple. This page explains how Girl Crusher processes, ships, and communicates about online orders within the United States.
Processing time
Orders are generally prepared within one to three business days after payment authorization. Processing time is separate from transit time. Orders placed after business hours, on weekends, or on U.S. holidays begin processing on the next business day. High-volume launches and promotional periods may require additional time, and any known delay will be posted on the site or communicated by email.
Shipping options
Standard U.S. shipping is available at checkout, and orders of $100 or more qualify for free standard shipping before tax and after discounts. Delivery estimates are provided by the carrier and begin after the package has been accepted into the carrier network. Expedited availability may vary by address and inventory location.
When your order ships, a confirmation email will include tracking information. Tracking may take up to 24 hours to show movement. Carrier scans and delivery dates are controlled by the carrier, but our team is happy to help interpret an update or start an inquiry when a package appears delayed.
Address accuracy and delivery issues
Please review your street address, apartment or suite number, city, state, and ZIP code before submitting an order. Contact us immediately if a correction is needed; we cannot guarantee changes after fulfillment begins. Girl Crusher is not responsible for delays caused by an incomplete address, severe weather, carrier disruption, or an inaccessible delivery location.
If tracking shows delivered but you cannot locate the package, check around the delivery area and with household members or neighbors, then allow one business day for occasional early scans. If it is still missing, email support@girlcrusher.com with your order number.